STAR HILLS PRODUCTION LTD, a company duly incorporated and existing under the laws of Cyprus, bearing registration number HE377100, with its registered office situated at 9 Spyrou Kyprianou street, Neda Center, Office 1B, 3070, Limassol, Cyprus (hereinafter referred to as the "Company"), enters into this agreement with any physical person and/or legal entity (hereinafter referred to as the "Customer"). This Agreement is a contract of adhesion and regulates the relations between the Company and the Customer (hereinafter the Company and Customer jointly referred to as the "Parties").

1. TERMS AND DEFINITIONS USED IN PRESENT AGREEMENT

1.1. Insofar as the following terms and definitions are used under this Agreement they shall have the following meaning, unless expressly stated otherwise. Where a singular form is used it shall also be used in plural if applicable and vice versa.

1.1.1. Agency staff – representative of third parties hired by the Company, e.g. security or reception staff.

1.1.2. Agreement – the present agreement, all annexes, appendices to this agreement and any amendments thereto.

1.1.3. Company – STAR HILLS PRODUCTION LTD, a company duly incorporated and existing under the laws of Cyprus, bearing registration number HE377100, with its registered office situated at 9 Spyrou Kyprianou street, Neda Center, Office 1B, 3070, Limassol, Cyprus.

1.1.4. Customer – any physical person and/or legal entity that accepts this Offer, purchases a Ticket and pays its price.

1.1.5. Event – a conference called "Cyprus Quality Conference 2019" organised by the Company or other body, the interests of which are represented by the Company. Information about the Event can be found on the Website.

1.1.6. Offer – the public offer which forms the subject matter of this Agreement as defined in article 2.

1.1.7. Order – the decision of the Customer to purchase Ticket to the Event, issued in the Online shop.

1.1.8. Organiser – representative of the Company designated as "organiser".

1.1.9. Online shop – the shop which may be accessed by any third party through the Website.

1.1.10. Party – the Company, the Customer and the Visitor (as defined herein below into this Agreement).

1.1.11. Service – services for registration of Visitors and sale of Tickets provided by the Company in relation to the Visitors.

1.1.12. Ticket – document entitling the Customer to visit the Event. One Ticket is valid for one person.

1.1.13. Venue – St Raphael Resort, Limassol, Cyprus.

1.1.14. Visitor – person(s) specified by the Customer in a registration form.

1.1.15. Website – online website with a URL of https://qa.cyprusitforum.com


2. SUBJECT OF AGREEMENT

2.1. The subject matter of the present Agreement is the sale of an admission Ticket for the Event in the Online shop to a Customer, in accordance with the present terms and conditions.

2.2. The Service is provided by the Company in relation to the Customers.


3. EVENT AND OFFER CONDITIONS


3.1. The timing of the Event is published on the Website.

3.2. The Event program published on the Website is preliminary. Separate items of the Event may be changed to similar ones or excluded by the Company on a unilateral basis.

3.3. The Service shall be rendered by the Company to the Customer collectively with other Visitors of the Event. The total number of Customers and/or Visitors to whom the Service is rendered shall be up to the discretion of the Company.

3.4. The acceptance of this Offer is completed only when the Customer takes the series of following steps:

- filling out of a registration form on the Website;

- acknowledge and agree with the Terms and Conditions and the Privacy Policy of the Company regarding the provisions of the Services; and

- payment for the Ticket in full amount.

3.5. Acceptance of the Offer by the Customer is the unconditional acceptance of terms of the present Agreement.

3.6. The price of the Ticket for each respective Event is published on the Website.


4. RIGHTS AND OBLIGATIONS OF THE PARTIES


4.1. The Company shall:

4.1.1. organise the Event;

4.1.2. provide the Customer via email, as specified in the Customer's registration form, with an Event Ticket an Event Ticket following the acceptance by the Customer of the present Terms and Conditions as well as the Privacy Policy of the Company;

4.1.3. inform the Customer via e-mail regarding any changes and/or amendments related with the Event and such email will be sent to the Customer's email address as specified in the registration form;

4.1.4. ensure that the representatives of the Company are present at the Event; and

4.1.5. not disclose any personal information of the Customer and/or Visitor and not provide access to this information to third parties, subject to the present Terms and Conditions and/or the Privacy Policy of the Company and subject to the applicable laws of the Republic of Cyprus, as amended from time to time.


4.2. The Company shall have the unilateral right to:

4.2.1. demand full acceptance by the Customer of the conditions of the Offer;

4.2.2. use services of third parties to accept payments for the Tickets;

4.2.3. change the program of the Event on a unilateral basis and to publish the appropriate information regarding such changes on the Website;

4.2.4. turn the Website on and off, perform preventive maintenance on the server and other equipment used in the operation of the Website at a convenient time, informing Customers of such actions on the Website;

4.2.5. reserve the right of non-fulfilment of the Service in case of force majeure (clause 7 of the present Agreement);

4.2.6. reserve the right to send newsletters containing informational materials to the Customer's contact data according to clause 4.5.;

4.2.7. take photographs and audio-visual recordings of the Event and the Customers and/or Visitors being present at the Event.

The Company and/or its contractual partners and/or authorized persons, are entitled use the above-mentioned photographs and audio-visual recordings at their own discretion, including (but not limited to) to publish them in printed media and/or on websites, and the Customers and/or the Visitors hereby give their consent to the Company and/or its contractual partners and/or authorized persons) to use the same as specified herein above into this Clause 4.2.7 and without paying any compensation/charges to the Customer and/or its representatives and/or the Visitors;

4.2.8. process Visitor's personal data provided by the Customer, including gathering, systematisation, collection, saving, updating, depersonalisation, blocking and destroying without receiving the corresponding written consent from the Visitors as the Customer hereby represents that any information and/or personal data provided by the latter regarding a Visitor, have been provided with the prior consent of such Visitor given to the Customer and the Customer is duly authorised by a Visitor to provide the Company with such information and/or personal data. The acceptance of the present Offer and payment of the Event Ticker under this Agreement confirm the Customer's and the Visitor's (whose Ticket(s) are paid by the Customer) consent regarding the Company's rights as specified in this clause; and

4.2.9. reserve to right to refuse access to the Event and/or eject any Customer and/or Visitor from the Event, without refunding their Ticket, if such a person breaks any applicable laws and/or regulations and/or if such person does not comply with the reasonable directions of the Company and/or the Organiser and as a result the Customer and/or the Visitor disrupts the Event or causes any difficulties/obstacles/discomfort for other persons being present at the Event.


4.3. The Customer shall:

4.3.1. become familiar with the conditions of the present Agreement and the Ticket prices as these have been published on the Website, from time to time, prior to accepting to the present Agreement;

4.3.2. fully comply with all laws and regulations valid at the place of the Event as well as with any reasonable directions of the Company and/or the Organiser;

4.3.3. to read, acknowledge and accept the conditions of the present Offer;

4.3.4. comply with age restrictions applied at the Event and as these have been published on the Website;

4.3.5. specify the correct information about his/her/its own personal data and/or the Visitor's personal data when purchasing a Ticket. Should the Customer refuse to provide the necessary data, the Company shall have the right to refuse the sale of a Ticket;

4.3.6. check and/or review the information provided in relation to the Customer and/or the Visitor before submitting and the registration form for the completion of the purchase of an Event Ticket. The Customer shall bear full responsibility as to the validity and correctness of the data used and/or submitted regarding the Customer and/or the Visitor so as to purchase an Event Ticket;

4.3.7. pay the price for the Ticket in full;

4.3.8. provide his/her ID when receiving a badge (Ticket) granting him/her access to the Event on demand of the Organiser and/or the Company and/or the Agency Staff;

4.3.9. provide his/her ID when entering the Event area each time on demand by the Organiser or Agency Staff; and

4.3.10. indemnify the Company for any damages or sanctions resulting from the Customer's or Visitor's (whose Ticket(s) are paid by the Customer) own actions, breach of laws, regulations or obligations under the present Agreement, including not having the required consent under, including but not limited, clauses 4.2.6., 4.2.7, 4.2.8., 4.5. and 4.6.


4.4. Customer shall have the right to:


4.4.1. order a Ticket on the Website. By doing so, the Customer agrees, that in the event of using the Company's service, the Customer accepts the conditions of the present Offer in full.

4.4.2. unsubscribe from receiving promotional materials under the present Terms and Conditions.

4.4.3. select a payment method for the Ticket price from those offered on the Website.


4.5. The Customer, by making a payment (including discounted payment with a promo code) under the present Terms and Conditions, hereby agrees and consents to receive informational and promotional materials about goods/services/products, offered by the Company and/or contractual partners of the Company, as well as information specifying materials provided earlier. The Customer acknowledges and agrees to get newsletters, electronic newsletters and other mailings (both individual and mass) issued by the Company at its own discretion for the purpose of informing about industry news and/or promoting goods/services/products, offered by the Company and/or contractual partners of the Company.

4.6. The Company and the Customer have agreed that the Company (its contractual partners and authorized persons) shall have the unilateral right to use photographs and audio-visual recordings made according to clause 4.2.7., either with or without adding the Customer's name. The acceptance of the present Offer and any payment made as per the present Terms and Conditions and with the purchase of an Event Ticket, it is hereby confirmed by both Parties that the Customer and/or the Visitor (whose Ticket(s) are paid by the Customer) consent with the Company's unilateral rights as specified herein above into this clause 4.

4.7. Visitors shall not disturb the normal course of the Event or create any difficulties/obstacles/discomfort for other persons present at the Event by their own actions. This includes any actions taken regarding total or partial loss of their property and addressing the issues related to lost property.


5. TICKETS REFUND

5.1. The Customer may cancel the Ticket no later than 72 hours prior to the start of the Event.

5.2. In case of a Ticket cancellation, the Company shall refund the Customer the amount accepted as payment from the Customer for the Ticket by means of the same electronic payment that was used for acceptance of the payment and to the same banking details (electronic wallet) that the Customer used to send its payment.

5.3. In case of an Event cancellation, the Customer will be refunded the full Ticket price within 7 (seven) days.

In case of discounts made available by the Company and based on its sole discretion, the Customer will be refunded of such amount as specified in the promotional discounts offered by the Company for each Event respectively.


6. LIABILITY AND DISPUTES RESOLUTION


6.1. The Company shall not be liable for non-compliance or improper compliance of services on its part or on the part of third parties, arising due to the unreliability, failure or delay of confirming information provided by the Customer and arising as a result of other violations of the terms of the Offer by the Customer.

6.2. The Company shall not be liable for the Customer's nonattendance of the Event for reasons outside of the Company's control.

6.3. The Company shall not be liable for the nonconformity of the Event with the Customer's expectations and its subjective judgment.

6.4. The Company shall not be liable for any personal property of the Visitor, damaged or otherwise fully or partially lost at the Event. In such cases, the owner of the lost property shall have the right (at its own discretion) to file a statement with the law enforcement authorities.

6.5. The Company shall not be liable for any actions or representations of third parties, including other participants, sponsors and/or visitors of the Event. The Company is neither a party to, nor does it engage with or act as a guarantor for any agreements or deals entered into between any participants, sponsors, visitors and/or other persons present at the Event. The Company is not obliged to answer any claims which seek to involve the Company in agreements or deals entered into between participants, sponsors, visitors and/or other persons present at the Event.

6.6. The Company and the Customer shall make all efforts to reach consent on any dispute by means of negotiations. In the event of failure to reach consent by means of negotiations, disputes must be submitted for settlement in a court at the location of the Company.

6.7. This Agreement and the contractual relationship of the Parties is governed by the applicable laws of the Republic of Cyprus.

6.8 In case of any disputes the English language version shall prevail.



7. FORCE MAJEURE


7.1 The Customer and the Company shall not be responsible for the complete or partial failure to fulfil their obligations under the present Agreement if such failure is caused by force majeure, i.e. extraordinary and unavoidable conditions under the given circumstances.

7.2. The circumstances of force majeure, in particular, include: natural disasters, acts of war, national crisis, strikes in the industry or region, the actions and decisions of public authorities, failures arising from telecommunications and energy networks, the effect of malware, as well as the unscrupulous actions of third parties expressed in actions aimed at unauthorized access and/or disabling the software and/or hardware system of each Party.


8. PRIVACY POLICY


8.1. The Customer shall be responsible for maintaining the confidentiality of its registration name ("Login") and password and for all activities performed under the Login and password.

8.2. The Company shall not be responsible and shall not reimburse losses caused by unauthorized use of identification details of the Customer by the third parties.

8.3. The Customer hereby undertakes and represents that he/she/it has reviewed, accept and acknowledge the Privacy Policy of the Company included in a separate document available on the Website, prior submitting the registration form for the purchase of an Event Ticket.


9. DETAILS OF THE COMPANY:


STAR HILLS PRODUCTION LTD

Registered office: 9 Spyrou Kyprianou street, Neda Center, Office 1B, 3070, Limassol, Cyprus.

Email: info@cyprusitforum.com